Our Privacy Commitment to You

We are committed to protecting your privacy and ensuring the confidentiality of your personal health information. Each of our team members are trained in the appropriate use of this information and affirm their decision to abide by professional ethical standards. The types of personal health information we collect may include your name, date of birth, health history, address and records of the care provided to you. We collect, use and disclose personal health information for the following purposes:

·       to provide counselling and psychotherapy services to our clients

·       to teach students as Clinical Interns completing their Master’s level education

·       to conduct quality improvement and risk management activities

·       to comply with our regulatory obligations to the College of Registered Psychotherapists of Ontario

·       for other purposes permitted by law

We will collect, use and disclose only as much personal health information as is needed to achieve these purposes. You can withhold or withdraw your consent to the collection, use or disclosure of your personal health information by contacting us (details below).

Access to Health Records

You have the right to seek access to your health records that we keep and to ask us to correct a record if you believe it is inaccurate or incomplete. Please contact us for more information.

Questions or Concerns?

If you have questions or want to make a complaint about our privacy practices, please contact:

Courtney Vezina
613-706-2571
contact@courtneyjamestherapy.com